Vaults missing in windows beta

Andrew_S
Andrew_S
Community Member
in Business and Teams

I switched over to a teams account and it is working amazingly on my apple devices. I just downloaded the windows beta and linked it to the team account. Unfortunately, it is saying that I don't have any "open" vaults for my account. I would really like to be able to access the information from the app rather than just the website on my windows computer.

Any help would be greatly appreciated.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:teams account now showing vaults

Comments

  • Jacob
    Jacob

    Hi @Andrew_S! Sorry about that. There's currently a bug where if an incorrect Master Password is entered, the app won't actually add the account but it will appear as if it did. Fixing it is quite easy. Just sign out of your Teams account and sign back in. Things should populate as expected. :) We're hoping to have this fixed soon, so keep an eye out for updates.

  • Andrew_S
    Andrew_S
    Community Member

    Thanks so much! Just did it and it worked perfectly.

  • Jacob
    Jacob

    @Andrew_S No problem at all, mate. If you ever need anything else, we're right here. :)

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