my dropbox 1pw fails, can i reload it. 1pw works on my pcs and on my mac, but not on iphone.

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fishavenue
fishavenue
Community Member

key data file not located in dropbox. But on iphone, everythings OK, and iphone gets data from dropbox. Why cant i open 1pw directly from dropbox. '1password anywhere cant operate without it. 1pw works in all my pcs and mac.

Thanks in advance


1Password Version: 4.6
Extension Version: Not Provided
OS Version: windows 10
Sync Type: dropbox
Referrer: forum-search:my dropbox 1pw fails, can i reload it. 1pw works on my pcs and on my mac, but not on iphone.

Comments

  • Aleen
    Aleen
    1Password Alumni
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    Hi @fishavenue!

    I've moved your question from the 1Password Families forum to the 1Password for iOS forum; you'll get the best help here :)

    There's no way to run 1Password directly from Dropbox, but we do have a free version of our app you can use! Tap the following link from your iPhone to open the right page in the App Store:

    1Password on the iOS App Store

    Please let us know if you have any other questions!

  • ledsteplin
    ledsteplin
    Community Member
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    I'm not sure what the problem is exactly, but in my case I found I could not access 1Password in the Dropbox app on my iPhone either. I was able, however, to go to log in to Dropbox in my Safari browser and open 1Password. I think it's a security thing with the Dropbox app itself. But even though I can't open 1Password in the Dropbox app, all is well. I was able to sync 1Password when I restored my new 6s Plus as new. Try logging in to Dropbox in Safari.

  • AGAlumB
    AGAlumB
    1Password Alumni
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    Indeed, 1PasswordAnywhere will not work in many cases due to browser restrictions — whether it be locally on your computer's filesystem, or in a built-in browser interface on iOS. Ultimately it wasn't designed for these cases (and predates iOS), and given its age it isn't going to be updated. A much better option is to use the native app to access your vault — especially since it's in Dropbox anyway. :)

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