1password on my new MacBook tells me my trial has expired but I have purchased app for iPhone etc
I have been using 1Password on my old MacBook, iPhone and iPad with no problems. My new MacBook has synced all data etc and works but it comes up with a header that my trial period has expired, I purchased your programme ages ago. Can you help?
Comments
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@jacksibley take a look at this knowledge base article which will probably help:
“Trial Expired” notice (Mac)
Stephen
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@jacksibley: Unfortunately 1Password has no way of knowing whether or not you've purchased it unless you register the app with your license information.
But the good news is that all you need to do is follow the instructions in the license email you received from your purchase and click the link to automatically install the license in 1Password to register the app and remove the trial restrictions. In that spirit, I've also resent your license information via email.
I hope this helps. Be sure to let us know if you have any other questions! :)
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