I just signed up for the family plan but my new iphone wants me to buy pro features?

squintoo
squintoo
Community Member
in Families

I signed up for family plan. Just got a new iPhone. All passwords seem to be there but I am presented an opportunity to pay for Pro Features. Surely this is not additional but I am not sure what i need to do on the phone to overcome that. Tried to scan the QR code but it seemed to not want that?

1Password Version: 6.0.2
Extension Version: Not Provided
OS Version: os x 10.11.3
Sync Type: iCloud
Referrer: forum-search:bought family plan but buy pro features shows up on iphone?

Comments

  • roustem
    roustem

    @squintoo Thank you for signing up!

    Have you added your new family account to the iOS app using Settings > 1Password for Teams? That should automatically unlock all the Pro features.

  • squintoo
    squintoo
    Community Member

    OK thanks. I removed the app from my phone, downloaded new copy, set up with QR code and redid sync. Everything seems to be fine now. Appreciate the advice and the quick response!

  • Ben
    Ben

    Excellent! Thanks for the update squintoo. I'm glad to hear adding your Families account to the 1Password app unlocked the Pro features (as it should). :)

    All of our compatible 1Password apps are included with either a Families or Teams subscription.

    Ben

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