Notes of Secret Notes are NOT completely synchronized from my iPad to my iPhone. Why?

fdm1969
fdm1969
Community Member

When I add extra text in the existing notes of a Secret Note on my iPad, the extra text is not visual when I consult the same Secret Note on my iPhone. I use only one Vault.


1Password Version: 6.2.2
Extension Version: Not Provided
OS Version: iOS 9.2.1 (13D15)
Sync Type: iCluod
Referrer: forum-search:Secret notes sync

Comments

  • Hi @fdm1969

    I'm sorry to hear about the trouble syncing. I'd like to ask you to create some Diagnostics Reports, one from each of your devices:

    Sending Diagnostics Reports (iOS)

    Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

    Ben

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