Editing logins closes 1password on MAC 10.11.3

barron

This is a new problem since yesterday. When I try to edit a Login, it closes 1password, and generates an error report for Apple. I essentially can't use my one password. This is on OS 10.11.3 Help!

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1Password Version: 3.8.22
Extension Version: 3.9.20
OS Version: 10.11.3
Sync Type: iCloud
Referrer: forum-search:Editing logins closes 1password on MAC 10.11.3

nathanvf

Hi @barron,

Did you just update your version of Mac OS X? 1Password 3 is known to not work very well with Apples newer Mac OS X and we do not support 1Password 3 while running 10.11.3. I could only recommend that you upgrade to the latest version of 1Password if you are going to use the latest version of 1Password for Mac.

Unfortunately if you have a license for version 3 you will have to pay for a new license. But thankfully you can get it at upgrade pricing since you have a license for version 3.

https://agilebits.com/store

Hope this helps.

cmlaffe

Just updated to 1Password 6 and now when I edit notes in a specific login the font is big & blurry. It resorts back to normal font when I click save.
CMLAFF

ag_kevin

Hi @cmlaffe ,

Is it just the one login item or have you found others? Are there any "special" characters in those notes?

Cheers,
Kevin