Login and password are not inserted

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When accessing this website (http://GOG.com) with Safari for iOS and then trying to log in using 1password extension, nothing happens. After clicking on the related login in 1password, the log in form just stays as it it.

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  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Greetings @iGrinch,

    Unfortunately what you've come up against with this particular site is a known weakness that we know we need to address. The problem we're facing is our current inability to interact with IFrames in 1Password for iOS. So if you happen to also be a 1Password for Mac or Windows user you'd find the Login item works on the desktop while it doesn't on an iPad or iPhone.

    Now there is a workaround while we work on resolving this issue. I created a test account and used my Mac to create a working Login item from inside Safari on my Mac. When I did this it recorded two URLs, the first was http://www.gog.com/ which you know but it also recorded https://login.gog.com/login

    When I visit https://login.gog.com/login I get just the login window, the one we're unable to fill if you visit http://www.gog.com/. If you visit https://login.gog.com/login directly though you can fill from inside iOS Safari. Now it isn't perfect, in fact it's a bit annoying because no matter what I've tried it always loads up a blank page afterwards. If I visit http://www.gog.com/ though I am signed in so the correct cookie has been set and everything technically worked but it does lack the nicety of at least returning you properly to http://www.gog.com/ after authentication has taken place.

    So the workaround is a little rough around the edges but it will technically allow you to log in. I don't know how you feel about it, you may find the workaround just a bit too clunky. Unfortunately the real solution, the ability to interact with IFrames on an iOS device will take a while but it is a known issue and one we do need to resolve.

    ref: OPX-1085

  • iGrinch
    iGrinch
    Community Member
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    Hi,

    Thanks for the workaround! It is a bit ugly, and I don't think I will use it. The issue with GOG is not that important for me since I usually log in there with my Mac or PC, not the iPhone. Just wanted to let you know of such problem. Would love to see this fixed some day.

    Cheers,
    Roman.

  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Hi @iGrinch,

    So while we didn't know explicitly about the issues with GOG on iOS we are aware of the general issue as it does sadly affect a number of sites. I would fully expect that the general fix (being able to handle IFrames) will mean we suddenly work a lot better with a large number of sites. I too would love to see this fixed so that we have better equality between Mac and iOS :smile:

This discussion has been closed.