hi, how can i download my licensed 1password onto my new mac computer?

kyrianvv
kyrianvv
Community Member
edited March 2016 in Mac

i had 1password on my old macbook from 2008 in iTunes (Netherlands) but i could not install the new updates because my computer was too old . but the updates showed in my mac App Store (US). my license #removed. version 3.9.6. (39600.038) /purchase date 10/04/12

currently on my brand-new macbook iʻd like to install 1password but it does not show in my Mac App Store.
please explain,
thank you.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: os x 10.11.3
Sync Type: iCloud/dropbox
Referrer: kb:lost-license

Comments

  • nathanvf
    nathanvf
    1Password Alumni

    Hi there @kyrianvv,

    If you have a license number than that means you must not have bought it from the Mac App store. You would have to recover your license from this page by putting in the email address you used to purchase a license to 1Password. You should then receive an email with your license information that you can use to apply the license on your new Mac.

    Since you bought it from the AgileBits Webstore you'll need to install it from there and not the Mac App Store. You can download 1Password from here.

    Hope this helps.

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