Hi, I'm trying to reset my iCloud data, but get an error - CKErrorDomain error 9

jcbwalsh
jcbwalsh
Community Member
in Mac

Please let me know what to do...

1Password Version: 6
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:icloud-remove-data

Comments

  • ag_kevin
    ag_kevin

    Hi @jcbwalsh ,

    That is a known issue which we are going to be fixing very soon. In the meantime, there are three other ways to remove your iCloud data:

    1. If you have an iOS device logged in to the same AppleID, open 1Password on it and go to Settings > Advanced, scroll to the bottom and tap Remove iCloud Data
    2. If you have another Mac with 1Password purchase from the Mac App Store, the command there works since the Mac App Store app uses a different method to communicate with iCloud.
    3. On the Mac with the error, turn iCloud sync back on. Once it's back on, the Reset iCloud Data command will work. It will reset your data and sign you out of iCloud.

    I hope that helps. If you have any trouble with the above, please let me know.

    Regards,
    Kevin

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