Syncing error message

karenS2015

I just added a new login & got a message that 1Password detected a problem with iCloud & couldn't synch. I can find the new item when I search but it doesn't show in my logins. I don't know what to do now. Thanks for any suggestions

Ben

Hi @karenS2015

Thanks for taking the time to write in. I'm sorry to hear about the trouble syncing. The first thing I'd like to recommend is making a backup of your data:

Creating and restoring 1Password backups in iTunes (iOS)

Once you've done that please try disabling syncing within 1Password, and the re-enabling it:

Sync with iCloud | 1Password for iOS

Please let me know if that resolves the issue for you.

Ben