Another Syncing problem
There seems to be a lot of problems with syncing across platforms... I have read every post I could find and still cannot get one vault that syncs across all my macs and iphones... What gives? I change info on one and the others remain the same. Help? If they don't all sync the app is worthless. All versions are latest including IOS
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
-
So now I tried to delete my IOS app and resync and the app gets to dropbox and just crashes. What a monumental POS and epic fail. Waste of money and time.
0 -
@tylerstringer Sorry about the trouble you're having.
The crash is a known issue and we've submitted a new version to Apple and it's waiting for review at the moment. Once that is done we'll release the fix. In the mean time there is a work around and it's fairly easy.
- Open 1Password
- Choose the new vault option
- This will create a new vault, use the same master password as what you'll use for the vault in Dropbox
- Once this is complete, goto Settings->Sync and setup Dropbox sync with the vault you want to use in Dropbox
- It'll ask to merge, you are fine doing this as they are two separate vaults and one is empty the other has your data. It'll take all the data in the Dropbox vault and make it available on your iOS device
That should get you back up and running.
If you're still having trouble after doing that please let me know and we'll make sure we get you any assistance you need. Again, I'm really sorry for the trouble with this. I'll personally do whatever I can to help you get things working, just let me know if you're still having issues after the above steps.
0 -
Great! Thank you so much.
0 -
@tylerstringer My pleasure. Very sorry again that you ran into this.
Please let me know if you have any other questions or trouble. I'll try to monitor this throughout the day and get back to you as soon as I can. :)
0 -
Just wanted to update here. 1Password 6.3.1 for iOS is now available which fixes the crash that happens when trying to sync an existing vault from Dropbox. It may take ~2-3 hours to show up in the store but we've released it on our end.
0
