Testing: when I click on the website it takes me to login page but doesn't fill-what do I need?

lettyrob
lettyrob
Community Member
in 1Password in the Browser

I am testing and have input a site, username, pw, and web url. It takes me to the url but does not log me in. What am I missing here? Sorry I am slow on tech stuff.

Comments

  • hawkmoth
    hawkmoth
    Community Member

    @lettyrob - Which version of 1Password are you using?

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @lettyrob,

    So there are a couple of questions that will better help us understand your situation.

    1. What operating system do you use and what version are you running?
    2. What version of 1Password are you running?
    3. What is your preferred browser and the version of that browser?
    4. What version of the 1Password extension is installed?

    Depending on your comfort level with computers you may already know the answers to many or it might require a little digging. The two that relate directly to 1Password link to guides that should show you have to find the information.

    I'm confident that we'll find the source of the issue and that soon you'll have proper filling happen :smile:

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