1password 6.3.1 crashes on startup on iOS 9.2.1

DTFrench
DTFrench
Community Member
in iOS

I just migrated to an iPad mini 3 from iPad mini 1 and restored from back up on iOS 9.2.1. Now 1Password crashes on every launch. If I quit the app and restart the iPad mini, the app will ask me for my master password, then it crashes again.

What steps should I take to get 1password working again?

1Password Version: 6.3.1
Extension Version: Not Provided
OS Version: iOS 9.2.1
Sync Type: dropbox
Referrer: forum-search:1password 6.3.1 crashes on startup on iOS 9.2.1

Comments

  • DTFrench
    DTFrench
    Community Member

    Resolved by deleting and reinstalling 1password.

  • Ben
    Ben

    Thanks for the update, @DTFrench. I'm glad to hear you were able to get this working for you.

    I do want to note for anyone else reading that normally deleting 1Password from an iOS device deletes all 1Password data from that device, so we would not necessarily recommend taking that step unless you're sure you've backed up or synced your 1Password data (independent of simply setting up iCloud on your device).

    Thanks!

    Ben

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