1password6 does not display primary vault on iOS device. sync ok across all devices android ok
1password6 will not display primary vault on IOS device with 9.2.1 and 10.10.5 on mac. Using Android phone and displaying vault info ok.
wi-fi syncing on IOS device A-ok, just can't see vault. Only one vault assigned to 1password6. All updates applied.
1Password Version: 1password6
Extension Version: Not Provided
OS Version: 10.10.5
Sync Type: wi-fi
Referrer: forum-search:1password6 does not display primary vault on iOS device
Comments
-
Hi @jameslg69,
Thanks for taking the time to write in. I'm sorry to hear about this difficulty. Just to clarify, the iOS device reports the WiFi sync was successful, but you're unable to see any items in the 1Password for iOS app? If that is the case, I'd like to ask you to create a Diagnostics Report from your iOS device:
(iOS) Sending Diagnostics Reports
Attach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)
Once we see the report we should be able to better assist you. Thanks very much!
Ben
0