I own 1p on iPad. An upgrade appeared and downloaded but won't install and won't allow me to delete

carpedm36
carpedm36
Community Member

Can't install and can't delete icon to reinstall no way to get the program back until I can delete


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Referrer: forum-search:I own 1p on iPad. An upgrade appeared and downloaded but won't install and won't allow me to delete

Comments

  • hawkmoth
    hawkmoth
    Community Member

    @carpedm36 - Try restarting your iPad. That usually solves that kind of issue for me.

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hi @carpedm36,

    I hope you don't mind, I've moved your post from the Mac forum to the iOS forum where our iOS experts will be more likely to see it. If hawkmoth's suggestion to restart the iPad doesn't resolve the issue, please let us know and we'll go from there. Thanks! :)

  • carpedm36
    carpedm36
    Community Member

    Thanks--sorry for the misposting.

  • carpedm36
    carpedm36
    Community Member

    Thanks--I off course tried restarting and didn't work. Any other suggestions? Thanks

  • carpedm36
    carpedm36
    Community Member

    Good news--I did a HARD restart and that'd work :) Thanks

  • Great! Thanks for the update @carpedm36. If we can be of further assistance, please don't hesitate to contact us.

    Ben

  • carpedm36
    carpedm36
    Community Member

    Thanks Ben--much appreciated
    Jeff

  • No worries. :)

    Ben

This discussion has been closed.