Windows 10 migrating from Dropbox to Families: Error Message

ldrich67
ldrich67
Community Member
in Families

I'm moving from traditional 1Password (vault kept in Dropbox) to Families. I am using the Windows 10 version of the software. I've signed into my Dropbox vault on the Windows app (it does not appear in my browser families account). I select the items I wish to migrate, click "Share" and select "Personal." Then I get an error message saying the "Incorrect version value has been sent." Help?

1Password Version: 1Password Beta 2016.3.1600
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Dropbox
Referrer: forum-search:incorrect version value has been sent

Comments

  • DonJohn
    DonJohn
    Community Member

    same problem and scenario here

  • Aleen
    Aleen
    1Password Alumni

    Hi @ldrich67 and @DonJon,

    Thanks for letting us know! We're working on a fix for this issue.

    It looks like @mohamedosman has been in touch with both of you already elsewhere. We'll keep up the conversation via support email and in the Windows 10 forum! I'm going to close this thread to keep things from getting confused :)

This discussion has been closed.