When I try to do an import I can't select the CSV file (the window doesn't let me select any files)

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mpeskay
mpeskay
Community Member
in Business and Teams

I'm trying to import my lastpass csv export into the beta for teams (but into my personal vault) but when I try to import I can't select the CSV file.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:import-lastpass, kb:teams-families-setup, kb:import-lastpass, kb:import, kb:create-csv-files

Comments

  • Jacob
    Jacob
    Options

    Hi @mpeskay! Sorry for the trouble. I'd be happy to help get things moving. What platform are you trying to import your data on? If you're on Mac, I'd recommend installing the beta since we just significantly improved importing in it. If you're on Windows or using the beta doesn't work, could you post a screenshot of what you're seeing? If you need any help taking a screenshot, there is a nice guide over here.

    Once you have the image, make sure to remove or mask any private info since this is a public forum. Then just attach it to your post by clicking the document icon and clicking Choose Files. Here's what that looks like:

    Thanks so much! :)

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