Master password mismatch

studio
studio
Community Member

Hi,

I have reset my master password on my main computer. Re sncyed my iphone and the master password has been carried over to the phone.

I am using primary wifi sync

Please advise


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb-search:password between devices doesnt match

Comments

  • studio
    studio
    Community Member

    The irony is is that my reset password for your web site forum has been synced over but not the password

  • Stephen_C
    Stephen_C
    Community Member

    @studio I'm a little unclear from your first post whether you intended to say that the new master password had not sync'd. In any event, if you change your master password on one device you initially have to unlock 1Password on the other device using your old master password—which will then allow the new master password change to sync (so that in future you'll be able to use the new master password on the second device). Does that help?

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @studio,

    I would say assuming you mean the new Master Password hasn't synced to your iPhone isn't unreasonable but just to avoid any confusion it's best to wait to make sure we're helping with the right issue.

This discussion has been closed.