Fill in works perfect on Firefox not so with Safari for filling in password
Fill in works perfect on Firefox not so with Safari for filling in password. On Firefox both username and password is filled in but going to the same web site using Safari the user name is filled in but not the password.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:extension-troubleshooting, kb:browser-extension
Comments
-
Hello @yumabob,
To allow us to go test and see if there is an issue can you help us with the following information please.
- What operating system do you use and what version are you running?
- What version of 1Password are you running?
- What versions of Firefox and Safari do you use?
- What version of the 1Password extension is installed? can you let us know the answer for both Firefox and Safari please.
- What is the URL for the page you are having trouble with?
With this information we'll be in a much better position to see if there is something we need to work on :smile:
0 -
I have the latest version of 1Password since I just bought it. I also have the latest versions of both Firefox (45.01) and Safari (9.03). The URL ishttps://service.thehartford.com/consumer/public/login/login/login.xhtml#https://service.thehartford.com/consumer/public/service/login
0 -
Hi, @yumabob. I just tested this site with a new login in Safari and filling worked fine for me. Could you try manually saving a new login for the site and see if that works better? I also created a login in 1Password directly, outside the browser, and this login filled properly for me as well, so that might be worth trying if you still have trouble.
Let us know how it turns out. Cheers!
--
Jamie Phelps
Code Wrangler @ AgileBits0
