Hello, I tried all the above. I can't find any old version.

duchess1962
duchess1962
Community Member
in Mac

My screen says: AgillityBits Support, we've got a problem. And the rest of that box.
1Password6 is the only version I can find.

1Password Version: 6.1
Extension Version: Not Provided
OS Version: OS X 10.11.3
Sync Type: iCloud
Referrer: kb:remove-multiple-apps

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @duchess1962,

    I'm so sorry to hear that you've been having trouble with 1Password. The quickest way to sort this out will be to take a closer look at your system.

    I'd like to ask you to create a Diagnostics Report from your Mac:

    https://support.1password.com/diagnostics/mac.html

    Attach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

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