Master password doesn't work on iPad

Pdncoach

I started using my old iPad again and find that my master password to 1Password does not work. I've restarted the device. Confirmed master password on another device. What do I do to access?

Ben

Hi @Pdncoach,

Thanks for taking the time to write in. It sounds like the old iPad has fallen out of sync. If your data is up to date on another device, then you can erase 1Password from the old iPad and start over by syncing your data from your other device(s).

First:

(iOS) How do I start over with an empty vault?

Then:

Sync | 1Password for iOS

I hope that helps!

Ben

Pdncoach

Thank you! I will give it shot.

Ben

Great. Please let us know how things turn out!

Ben