Option to Convert to Families [handling account conversion through email]

samb
samb
Community Member
edited March 2016 in Business and Teams

I don't appear to have the option to convert to a Families account from the Teams Beta, I go to the settings page and simply get a Coming Soon page.

Any ideas?

Thanks
Sam

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Jacob
    Jacob

    Hey @samb! Sorry about that. The option is set to only display for accounts with three or more members. We can still convert it for you, though. Just shoot us an email at support@1password.com and we'd be happy to help. :)

  • samb
    samb
    Community Member

    @penderworth including myself I have four people in my account :)

  • Jacob
    Jacob

    @samb Yup, and it looks like you sent us an email so we'll get things sorted out soon.

    ref: RKG-52411-765

  • samb
    samb
    Community Member

    Okay great thanks, look forward to hearing from you and getting this sorted.

  • Jacob
    Jacob

    :smile: :+1:

This discussion has been closed.