My keyboard shortcut <CMD> \ stopped working, and the menu icon also does not work on some sites

RBT1975
RBT1975
Community Member
in 1Password in the Browser

A shortcut I use all the time (eBay) will not autofill and sign in either from the CMD + BACKSLASH nor from the 1Password menu bar button. This started happening at the same time on both my MacBook Pro and my MacBook Air, so I suspect it is a faulty update. I'm running 1Password version:

1Password 5
Version 5.3.2 (532001)
Agile Web Store

I tried changing the autofill shortcut to CMD + SHFT + BACKSLASH with the same results. The autofill works on some web sites, but not on all. Did eBay make a change, or did AgileBits do so?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:keyboard-shortcuts

Comments

  • jxpx777
    jxpx777
    1Password Alumni

    Hi, @RBT1975. We have had a few reports of problems with eBay recently. It looks like they changed their login form. We're looking at ways to handle this better but for now, it seems that saving a new login manually helps. Could you give that a try and let us know if you have any other issues?

    Thanks!

    --
    Jamie Phelps
    Code Wrangler @ AgileBits

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