Login does not work on Princess.com
https://book.princess.com/captaincircle/myPrincess.page
Copy and paste of username and password works, but autofill does not
1Password Version: 1Password 6 Version 6.1 (610005) AgileBits Store
Extension Version: Not Provided
OS Version: OSX 10.11.4
Sync Type: iCloud
Referrer: forum-search:1Password6 on Mac will not log in to https://book.princess.com/captaincircle/myPrincess.page, but it does if I copy and paste.
Comments
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Hi @markrjohnson,
I'm sorry you're having trouble with your Login item for that site! I hope you don't mind, but I've moved your message to our "Saving and Filling in Browsers" forum.
If it works when you copy & paste your login credentials, but not when you have the extension fill them for you, try saving a new Login item for that site by following these steps:
- Visit the sign-in page for that site.
- Enter your username and password, but do not submit the form.
- Click the 1Password button in your browser. Enter your Master Password if prompted.
- Click the gear icon (to the right of the Search field), then select Save new Login from the menu.
- Give the new Login item a unique name to tell it apart from the old one. When you’re finished, click Save Login.
- Refresh the website, then use the new Login item to sign in using 1Password.
Does the new Login item work correctly? Let us know how it goes, thanks! :)
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Thanks for the instructions - the new login created this way works perfectly!
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You're very welcome! I'm glad that helped.
Hopefully you're all set, but please let us know if you need anything else. Have a great weekend! :)
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