Can't create a new folder in Mac 6.1.

abelj
abelj
Community Member
in Mac

Online manual says to goto File menu. But File menu has no option to create new folder.
How do I create new folder?

1Password Version: 6.1
Extension Version: 6.1006
OS Version: OSX 10.11.4
Sync Type: Icloud
Referrer: forum-search:new folder

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @abelj,

    Thanks for reaching out to us for help with that!

    If the File menu in 1Password doesn't have a New Folder option, you might be in the All Vaults view, which shows data from multiple vaults at the same time. You'll need to switch to a specific vault in order to add a new folder.

    If you're viewing a specific vault in 1Password but still don't have a New Folder option in the File menu, do you happen to be using a 1Password for Teams or 1Password Families account? Teams/Families vaults don't support folders, but they do support Tags.

    Hopefully this helps, but please let us know if you have more questions about that or need anything else. Have a great weekend! :)

  • abelj
    abelj
    Community Member

    Thanks, Drew for the quick and accurate help. Once I left "all Vaults", everything worked!!

    Abel

  • Drew_AG
    Drew_AG
    1Password Alumni

    You're very welcome! I'm glad that was helpful for you. If you have more questions or need anything else, we're here for you! :)

This discussion has been closed.