trouble trying to transfer data from trial into family version

heckbychoice

Help just about to give up and cancel because I cant get old info out of trial and get it into Family version. I am finding the direstions on the website confusing HELP PLEASE.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:teams-families-migrate, kb:teams-troubleshooting-signin, kb:teams-user-getting-started, kb:move-vault, kb:faq

Ben

Hi @heckbychoice

Thanks for writing in. It apears you've already reviewed our guide here:

Migrate to a Family or Team account

Could you please tell me which step of that guide is causing you trouble and why it is getting you hung up?

Ben