Can I apply my single use license purchase to a new team plan?

Kathleentb
Kathleentb
Community Member
in Families

I recently purchased a single use license - on March 25, 2016. Can I apply this to a team account? Okay -more detail: I bought 1Password6 for myself to use on my Mac. Then I discovered the family/team plan. So, I have set up a new team account and would like to transfer my purchase/license to the new team account. Can I do this? Not the end of the world if I cannot but would prefer to make a transfer.

Thanks

1Password Version: 6.1
Extension Version: 4.5.5
OS Version: OS X 10.11.4
Sync Type: iCloud
Referrer: kb-search:Change from individual to team , kb:faq

Comments

  • Pilar
    Pilar
    1Password Alumni

    Hi @Kathleentb,

    I'm with you in preferring a Families account over the standalone! Given that you bought 1Password less than a month ago, you can get a refund for your license, you can see how to get it here: https://agilebits.com/home/money_back_guarantee.
    I hope this helps you, and that you enjoy 1Password Families! :chuffed:

  • Ben
    Ben

    I hope Pilar's answer was helpful, @Kathleentb! If there is anything else we can do, please don't hesitate to contact us.

    Ben

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