Why are the memberships I've created on the OSX version not appearing on the IOS version?

louisx
louisx
Community Member
in Mac

At least 4 memberships are not appearing in the IOS versions (both iPhone and iPad). So you know, I've "synced" them all before posting.
TX

1Password Version: 6.1
Extension Version: 4.5.5
OS Version: 10.11.3
Sync Type: iCloud
Referrer: kb:diagnostics

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @louisx,

    I'm sorry you're running into a problem with iCloud sync!

    Let's start by checking the sync settings to make sure iCloud sync is set up properly on each device:

    On your Mac:

    • Open 1Password and go to the menu for 1Password > Preferences.
    • Click the Sync tab and make sure iCloud is selected for your Primary vault.
    • If it shows a different sync option or says None, set up iCloud sync by following the steps here: Sync with iCloud (Mac)

    On your iPhone and iPad:

    • Open 1Password and go to Settings > Sync > Primary.
    • Make sure it shows the Sync Service is iCloud.
    • If it shows a different sync service or says Start Syncing, set up iCloud sync by following the steps here: Sync with iCloud (iOS)

    Let us know how it goes. If iCloud sync wasn't enabled on your Mac, iPhone, or iPad, does enabling it solve the problem?

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