Switching from 1Password to Family subscription

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kazekira
kazekira
Community Member
in Families

Hello!

So, a couple of weeks ago I bought 1Password for my Macbook Pro (50 EUR), as well as the app for my iPhone 6 (10 EUR).
Now I'm thinking about switching to the family subscription plan, since I'd like to have a shared vault with my close friends and family.
But spending 60 Euros for the software itself just for starting a 5 EUR subscription seems a bit silly to me.

So, basically my question is if there would be any possibility to get a discount on the family plan or to refund my prior purchases of the individual apps, or more or less anything so I don't have to punch myself in the face for not thinking about the family plan earlier altogether.

Cheers and thanks in advance,
Matt

1Password Version: 6.2
Extension Version: 4.5.5
OS Version: OS X 10.11.4
Sync Type: iCloud

Comments

  • Ben
    Ben
    Options

    Hey Matt ( @kazekira ),

    Unfortunately there isn't much we can do about the iOS purchase, but if you purchased in the last 30 days from our website we can refund that. Please send us your purchase details to support+sales@agilebits.com and we'll be happy to help.

    Thanks.

    Ben

  • kazekira
    kazekira
    Community Member
    Options

    Hey Ben,

    Thanks for your fast reply.
    Unfortunately, I bought both the iOS app, as well as the one for my MacBook Pro via Apple's App Store.
    So, I assume there's nothing you can do, at all, right?

    Best Regards,
    Matt

  • roustem
    roustem
    Options

    Hi Matt,

    We would love to help. I will send you a message.

This discussion has been closed.