how to delete vault from Icould so I can sync my newly created vault

dantully
dantully
Community Member

I had created a vault few months ago on my iPhone. Forgot the password and created a new one last week when I purchased pro version on mac App Store. The only problem is that my phone does not sync with the new vault because the old one apparently still is on iCloud.

Thanks


1Password Version: 6.1
Extension Version: 4.5.5
OS Version: osx 10.11.3
Sync Type: iCloud
Referrer: kb:forgot-master-password, kb:master-password-not-accepted, kb:starting-over

Comments

  • nathanvf
    nathanvf
    1Password Alumni

    Hi there @dantully,

    I think I can help you with this.

    So you're saying that you forgot your Master Password and can't access your phone? If you did you can easily reset the iPhone by removing the app and then re-installing it from the App Store. It will remove all your settings and you'll be free to set it up again.

    Just make sure to set it up to sync with the Mac using some sort of syncing method.

    Hope this helps.

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