Updated to latest version and cannot open attachments

b_vanham
b_vanham
Community Member

I updated to the latest version via the Mac AppStore this morning and now I am unable to open any attachment.

I get the message that 1Password has no permission to open the file in question.

What to do?

This is pretty urgent as I am trying to call up bank data.

Thanks - Bernhard


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Hi @b_vanham,

    I'm really sorry you ran into this issue with the Mac App Store version of 1Password.

    We've fixed the issue and will be submitting an update to Apple imminently, in the meantime you should be able to access those documents via the 1Password mini menu in your menubar.

    Please let us know if you have any other questions.

    Rudy

  • b_vanham
    b_vanham
    Community Member

    Hi, Rudy,

    thank you for replying so quickly. The Mini menu and also accessing the menu from within the browser and opening the file from there does the trick. Great!

    Thank you again - Bernhard

  • Megan
    Megan
    1Password Alumni

    Hi Bernhard ( @b_vanham ),

    I'm glad to hear the workaround will help you while we work to get this update out to everyone. :)

This discussion has been closed.