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Discover Card not an option for Billing?

MattAttackMattAttack
Community Member
in Families

Trying to add a payment option for 1Password Families, but said Discover is not supported. Is this going to be fixed?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • BenBen

    Team Member

    Hi @MattAttack,

    Thanks for taking the time to write in. We use Stripe for payment processing, and as such inheret their supported list of cards. I actually thought Discover was on the list, but I checked:

    Which cards and payment types can I accept with Stripe? : Stripe: Help & Support

    Unfortunately it appears only US-based businesses can accept Discover. As AgileBits is a Canadian company we're unable to accept it at this time.

    Sorry for the inconvenience.

    Ben

  • MattAttackMattAttack
    Community Member

    Unfortunate. Thanks for the info.

  • BenBen

    Team Member

    You're very welcome. If we can be of further assistance, please don't hesitate to contact us.

    Ben

  • MattAttackMattAttack
    Community Member

    @bwoodruff how do you delete a families account? I cannot find a way to do this within the admin console. Unless I am missing something.

  • BenBen

    Team Member

    @MattAttack,

    Deletions must be performed by our customer service team. Please drop us an email to [email protected] from the email address used to create the account.

    Thanks!

    Ben

This discussion has been closed.