billing question regarding $1

squirrel6c
squirrel6c
Community Member
in Families

Today i gave Onepassword my credit card for the annual families launch special. I was supposed to be charged starting May 1,2016. Why was my credit card debited for $1.00

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Comments

  • Ben
    Ben

    Hi @squirrel6c,

    When you add your card you may see a hold (not a charge) for $1. I believe our payment processor does this to verify your credit card information is valid.

    Different credit card issuers may display this differently, but you should not actually have to pay that $1.

    Thanks,

    Ben

  • squirrel6c
    squirrel6c
    Community Member

    thanks Ben. Love the app

  • Ben
    Ben

    You're most welcome. If we can be of further assistance, please don't hesitate to contact us.

    Ben

    P.S. Thanks for the kind words!

This discussion has been closed.