Allow file size larger than 5.5MB to be attached into 1password, please

joeyoungboston
joeyoungboston
Community Member
in Mac

It's really inconvenient that file size larger than 5.5MB cannot be attached into 1password. Please consider to loose this restriction. Any plans? Thanks

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @joeyoungboston,

    Thanks for taking the time to contact us with your feedback about the attachment size limit! I'm sorry that's been inconvenient for you. There are a couple reasons why we limit the size of attachments:

    One is that the encryption process is resource intensive on some platforms and/or devices supported by 1Password. Although it might not be a problem on most modern Macs, many (if not most) 1Password customers also sync their data to other types of devices where it might be a problem.

    Speaking of syncing, big files can take longer to sync, but more importantly than that is the amount of data used - this can easily affect those who sync over a cellular data connection but have a limit on their data plan. Also, many mobile devices (and even some computers) don't have much storage space. Your 1Password data is stored locally on each device, so having big attachments can quickly fill that up. For example, Apple still sells 16 GB iPhones, and we try to be aware of how 1Password can impact those users.

    I'm sorry for the inconvenience! Hopefully this at least helps to give some perspective on why the limit exists, even if you don't agree with it. I can certainly let our developers know you'd like to raise the attachment size limit in 1Password (although I can't make any promises about if/when that might change).

    We're here for you if you need anything else! :)

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