Banking website - fails to submit.

URL: https://www.golden1.com/home/default
My user ID gets filled in correctly, but then... nothing. Just sits there. Does not proceed to second page.

Also seeing an issue with: https://loanadministration.com/loanadministration/ACCLogin.jsp
Except in this case, nothing is filled in, even though the 1Password entry has a valid user/password.

1Password 6 Version 6.2 (620012)
Ext: 4.5.5 (Safari)
OSX: 10.11.4


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • jxpx777
    jxpx777
    1Password Alumni

    Hi, @BogeyMan. Thanks for your post. I'm sorry for the late reply. The behavior you're seeing is correct. We identified a few places where 1Password was incorrectly submitting pages, so we made the change to require that the focus be in a password field before we trigger our submit routine. For now, the best thing to do is use Command-\, verify the focus is in your username field, and the press return on the keyboard to go to the next page. This is what I myself am doing for my several sites that use two-page login process and it's turning out fine for me.

    --
    Jamie Phelps
    Code Wrangler @ AgileBits

  • BogeyMan
    BogeyMan
    Community Member

    I was hoping for a better answer.
    Several years ago, when I was a SE at IDVault.com, we solved the issue of sites that use multiple pages and/or image recognition (CAPTCHA style). I'm sure you could too.
    Don't get me wrong, I love 1Password - this is just one area where you could make it even better.

  • jxpx777
    jxpx777
    1Password Alumni

    I understand, @BogeyMan. I don't mean to indicate we're giving up on the problem, but in order to prevent the issue with submitting forms incorrectly, we needed to take a cautious step back for now. Let us know if we can help with anything else.

This discussion has been closed.