Forgot my master password ...

abbaloire
abbaloire
Community Member

Goodmorning everyone,
please, I ask you this...
I forgot my master password and this is the last attempt ... how can I do to avoid mistakes?
Thank you
Emiliano


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @abbaloire I'm afraid there are really only two options. It's possible this knowledge base article may help you:

    My Master Password is not being accepted. What should I do?

    But if not you're going to end up here:

    How do I start over with an empty vault?

    (The second article is linked from the bottom of the first but I've included it here for convenience. Note that if you have to start over you'll lose all your 1Password data.)

    Stephen

  • AGAlumB
    AGAlumB
    1Password Alumni

    @abbaloire: Indeed, (un)fortunately AgileBits has neither your 1Password data nor the Master Password used to secure it, so this isn't something we can 'reset' for you to help directly. However, please try the tips in the guide Stephen_C linked, as they may help you gain access again. Please let me know how it turns out. I look forward to hearing back from you!

This discussion has been closed.