Didnt saved my account key
Hello, last friday I bought one time only version of 1password. I saw the account key at the page but save it somewhere I cant find.
I haven't created a team. And I can remember my Masterpassword.
How can I recover my account key without a team?
1Password Version: 6.2
Extension Version: Not Provided
OS Version: mac
Sync Type: dropbox
Referrer: forum-search:Didnt saved my account key
Comments
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Hi @peqena,
I sincerely apologize for the confusion here. If you’re using 1Password as an app alone, and not alongside our 1Password Families or 1Password for Teams subscription service, you won’t have an account key, but a license file.
But no worries, I can help you with that! I took a quick look in our back office records and located your information (using the email address in your forum profile.) I’m resending the license details to that email address.
This should get you up and running, but if you have any questions or concerns, we’re here for you!
ref: 972855
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Hi @peqena,
The license email Megan sent you should've come through within a matter of minutes, but I've just attempted to send it again. Perhaps try checking your spam filter, or search your inbox for "1Password." You also should've gotten the same email right after you made the purchase a few days ago.
That email will help you license 1Password on Windows and Mac computers. If you have an iOS device, you just need to download 1Password from the App Store, and similarly, if you have an Android device, just download 1Password from the Play Store. Both are free to download. The desktop license you bought doesn't unlock Pro or Premium features on the mobile apps, but the free basic version does allow you to sync your vault and access all your saved data.
I hope this helps! Please do let us know if there's anything else we do to help you get the most out of 1Password! :) Cheers.
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