I am seeing "1Password failed to connect to 1Password mini” when trying to open 1Password.

jchristian
jchristian
Community Member
in Mac

I followed the instructions (found at https://support.1password.com/error-connect-to-mini/) to address this that are on your website but the problem is still happening. Please help. Thanks.

1Password Version: I think it's the latest
Extension Version: unknown
OS Version: 10.11.4
Sync Type: iCloud
Referrer: kb-search:uninstall, kb:uninstall-1password, kb:update-1password, kb-search:1Passwrd failed to connect to 1Password, kb:error-connect-to-mini

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @jchristian: Do you perhaps have multiple copies of 1Password on your Mac?

    If you're still having trouble, the best thing to do will be to generate a diagnostic report and send it to support+forums@agilebits.com so we can look at the logs to determine exactly what is happening:

    Sending Diagnostics Reports (Mac)

    Just be sure to include a link to this forum thread and your username in the email so we can 'connect the dots'. We will get to the bottom of this! :)

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