restart application

Eduardo_Munoz
Eduardo_Munoz
Community Member

I forgot master password because i did not use the app since long ago. I want to restart from 0


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:starting-over, ug:mac/, kb:forgot-master-password, kb:starting-over, kb:diagnostics

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @Eduardo_Munoz this knowledge base article will help you:

    How do I start over with an empty vault?

    Please read the article carefully to make sure that's really what you want to do—and note that the instructions differ depending on whether you're using the Mac App Store version of 1P or the AgileBits store version.

    Stephen

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Eduardo_Munoz: Also, if you were using a very old version of 1Password, you may also need to delete ~/Library/Application Support/1Password/ as well. Be sure to let us know if you have any other questions! :)

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