Can't Update 1Password Extensions

macninja
macninja
Community Member

Ive been having some issues updating extensions for some time. I thought maybe it was a beta version error, but the problem persists.

The extensions update link does not work in 3 browsers on my mac (all latest versions) of Chrome, Firefox, and Safari.
https://agilebits.com/onepassword/extensions

This appears to be an invalid SSL issue.

I can get to other agilebits.com webpages, just not to the extensions page.
Error: https://www.dropbox.com/s/efm7xdhgq9fm7u1/Screenshot 2016-04-11 23.33.10.png?dl=0

Anyone else experience this?


1Password Version: 6.3.BETA-4 (630004)
Extension Version: 4.5.5.90
OS Version: 10.10.5
Sync Type: Dropbox

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Greetings @macninja,

    What I can reassure you of is our SSL certificate is valid :smile:

    The chances are, and you'll be able to tell me how right or wrong my hunch is, you use an anti-virus application and it has a web component to it to check everything that the browser is doing. Now I don't know which ones but some do this by adding a self-signed certificate to your computer and channeling all HTTPS connections through it. The problem is it destroys the certificate chain and I'm pretty sure we've set our site up to enforce that the chain is valid which makes sense, you and we don't want you believing the connection is secure if something naughty has come along and tried to sit in the middle.

    Could any of this apply to your setup. Do you have an anti-virus application, maybe one that requires a browser extension installed too and does the problem disappear if you turn off the web-based component, that is to say does the browser suddenly start properly showing the page?

    If I'm totally off base we'll of course explore other possibilities but I access the extensions page a lot and it's all good here hence my current train of thought.

This discussion has been closed.