Change registered email address

rosebradley
rosebradley
Community Member
in Mac

Hi, I've been a user of 1Password since February 2010. I've just discovered that the email address used to register my licence is no longer valid as the provider of this address has closed the service down (notification from them of withdrawal might have been a good idea!).
Unfortunately if you send a mail to my registered address it will not reach me, but I still have the receipt for my purchases of V3 & V4, although am unable to locate anything for V5, other than the license document itself.

Are you able to help with updating my license to link to my current email address. Thanks.

1Password Version: 6.2.1
Extension Version: 4.5.5
OS Version: OS 10.11.4
Sync Type: Dropbox
Referrer: kb:teams-troubleshooting-signin, kb:pro-features-faq, kb-search:Registered email address, kb-search:Change registered email address

Comments

  • nathanvf
    nathanvf
    1Password Alumni

    Hey there @rosebradley,

    I think I can help you with this.

    Just send an email to support+licenses@agilebits.com and refer to this forum post, and make sure to include the old email address and we can set you right up! :chuffed:

This discussion has been closed.