I’ve forgotten my Teams login master password. Can I re-set up my Teams account?

rubygrrl42
rubygrrl42
Community Member
in Business and Teams

I have lost or forgotten my Teams login master password. I still have the account key, and the email address is still valid. I don’t need any of the data in there, I just want to set things up from scratch. Can someone help please?

1Password Version: Not Provided
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Sync Type: Not Provided
Referrer: kb:forgot-master-password, kb:master-password-not-accepted, kb:forgot-master-password

Comments

  • Jacob
    Jacob

    Hey @rubygrrl42,

    Oh no! :( Do you have the Emergency Kit for the account? It should have downloaded when you set up your account. I'd suggest looking in your downloads folder or somewhere you may have stored it safely on your computer. We also ask you to print it out with your Master Password written on it. If you did that, awesome!

    If not, we can help you start over. Just send us an email at support@1password.com and we'll keep the conversation going there.

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