delete (old/wrong) iCloud vault

jonen23
jonen23
Community Member
in Mac

i just bought the app and realised I had an old vault (from a free trial last year) - but couldn't remember the password so i threw out the vault from my mac but the iCloud vault still is there - how do i remove the old iCloud vault since it is blocking me?

1Password Version: 6.2.1 MacAppStore
Extension Version: 4.5.5
OS Version: OS X 10.11.2
Sync Type: iCloud
Referrer: kb:forgot-master-password, kb:master-password-not-accepted, kb:starting-over

Comments

  • nathanvf
    nathanvf
    1Password Alumni

    Hey there @jonen23,

    I can help you with this issue.

    It's very possible to reset your iCloud data. You can go to 1Password Help > Troubleshooting > Reset iCloud Data in order to remove the existing data in your iCloud.

    Hope this helps.

  • jonen23
    jonen23
    Community Member

    thnx - found it!

  • Megan
    Megan
    1Password Alumni

    Hi @jonen23,

    I’m so glad to see that Nathan was able to help you get sorted out.

    If there’s anything else we can be of assistance with, you know where to find us. :)

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