Unable to use double click , copy and paste or Cmd \ on any web page

johnclark
johnclark
Community Member

Recently have not been able to add passwords to webpages....
I can manually copy and paste, but limits the usefulness of the app.

1Password 6
Version 6.3.BETA-5 (630005)
AgileBits Beta
Mac OSX 10.11.4
Mac mini (late 2014)
16GB ram
2.8 GHz Intel Core i5


1Password Version: 6.3.BETA-5 (630005)
Extension Version: 4.5.5
OS Version: 10.11.4
Sync Type: Dropbox
Referrer: forum-search:Unable to use double click , copy and paste or Cmd \ on any web page, including this forum....any suggestions?

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @johnclark please tell us:

    • What browser you are using
    • The 1Password Browser Extension version (the link will tell you how to find that information)
    • How, generally, you are trying to fill an item in your browser. (For example, are you clicking on open and fill in 1Password, or are you going first to the relevant page in your browser and then using the ⌘\ shortcut?)

    Stephen

  • johnclark
    johnclark
    Community Member

    I am using Safari latest version. I try to fill in the open and fill as well as using Cmd\ neither works...

  • johnclark
    johnclark
    Community Member

    Never mind, I ran Cocktail, then rebooted, things seem to be restored in 1Pwd....Thanks

  • Megan
    Megan
    1Password Alumni

    Hi @johnclark,

    I’m so glad to hear that things are working for you again! If you notice anything else odd about 1Password, we’re here to help. :)

This discussion has been closed.