Lost master password, fine with starting account over but can I have the original account deleted?

imreallyagoodman
imreallyagoodman
Community Member

I lost my master password to a team account I created a while back. I used my one password app to create a random password but I guess it did not save and I learned a hard lesson about not writing it on the emergency kit... I am ok with making a new account, starting over, but is there a way to have the original team account deleted? I want the team name I originally created for use at our company.


1Password Version: Not Provided
Extension Version: Not Provided
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Sync Type: Not Provided
Referrer: kb:forgot-master-password, kb:master-password-not-accepted, kb:forgot-master-password, kb:master-password-not-accepted

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @imreallyagoodman,

    Please email in to support@1password.com for help with this. When you email in, please be sure to use the email address that you used when creating the team account. Once we can verify your identity, we’ll be able to help you out with this. :)

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