Getting an error when trying to save billing info
I'm getting this error when trying to submit billing info on 1Password Family
TypeError: undefined is not an object (evaluating 'this.refs.taxNumber.value')
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:understanding-account-key, kb-search:card, kb:teams-faq-existing-user, kb:browser-extension
Comments
-
Is this the right place to report these things?
0 -
Hey @rafaelcpalmeida! Yep, this is the right place. I'm asking one of our developers to take a look at this. They'll get back to you once they figure out what's happening. :) Thanks so much for reporting it.
0 -
Hey @penderworth, thanks for the reply. Meanwhile I've sent an email to you guys. If it helps, I get that error in the Javascript console. I think that there's something to do with React or something. Looking forward to hear from you guys. 1Password is the best software ever! :+1:
0 -
@rafaelcpalmeida Oh, even better! Let's keep the conversation going via email then. Console errors to the rescue. :lol: I'll close this thread for now and let our developers know they can respond to you via email. That'll keep things organized.
ref: ERQ-55254-532
0
