Adding Family vault to iPhone App

atlantadan

I had my original 1Password Vault synced to my iPhone via iCloud. I upgraded to 1Password for Families but don't see how to add that vault in the iPhone App. No way to get a camera to scan the QR code. Do I need to pay $9.99 for the Pro Features? I thought this was included with 1Password for Families. Any help would be appreciated.

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1Password Version: 6.2.1
Extension Version: 4.5.5.90
OS Version: OS X 10.11.3
Sync Type: iCloud
Referrer: kb:teams-families-migrate, kb-search:add family to iphone, kb:pro-features-faq

sybil_cooper

I just did this. Open the app on your iPhone as usual. Click on settings on the bottom. Then click 1Password For Teams. Then you should see "Add New Account - Scan QR code - Sign in Manually." Then scan the code and put in the password. If you don't have a camera, you can sign in Manually and input the code and password.

atlantadan

My Settings section does not have a "1Password for Teams" item to click on.

Ben

Hi @atlantadan,

You're looking at the settings within 1Password, not Apple's settings app, right? Which version of 1Password for iOS do you have installed?

(iOS) How to keep 1Password up to date

Ben

atlantadan

Yes, settings in 1Password. Version 6.2.1

Jacob

@atlantadan That's very strange. Could you post a screenshot of what you're seeing in the Settings tab? If you need any help taking a screenshot, there is a nice guide over here.

Once you have the image, make sure to remove or mask any private info since this is a public forum. Then just attach it to your post by clicking the document icon and clicking Choose Files. Here's what that looks like:

Thanks so much! :)

Smudge

@atlantadan Launch the AppStore app and check for updates. 1Password is currently at v6.3.1, released on Mar 12, and you have v6.2.1, released on Jan 16. There have been 3 updates since then.

Jacob

@Smudge Updates are nice, but the version they're on doesn't explain why they aren't seeing a 1Password for Teams area at all in their app's Settings. That's been around for quite a while.