Upgrading v3 to latest version

jackmess
jackmess
Community Member
in Mac

Hello, I purchased 1 Password 3 in 2008 through a software bundle. I have never set up a vault before but would like to start using it. How can I upgrade to the latest version and set up a vault? When I try to update from within the 1Password for Mac app, it says there was a problem extracting the archive.

1Password Version: Version 3.8.21 (build 32009)
Extension Version: Not Provided
OS Version: OS 10.11.3
Sync Type: icloud
Referrer: kb:starting-over

Comments

  • Pilar
    Pilar
    1Password Alumni

    Hi @jackmess,

    The upgrade from 1Password 3 to 1Password 4 or higher (currently we are at 6) is a paid upgrade. If you go here: https://agilebits.com/store and click "Upgrade" you'll be able to do so with a discount. If you've lost the License Key you'll find a way to recover it in the same page! I hope this helps you! :chuffed:

  • Megan
    Megan
    1Password Alumni

    Hi @jackmess,

    I hope Pilar’s response helped! In addition to snagging a new license, we’ve got a User Guide article that will help you through the process.

    And of course, we’re here if you have any other questions or concerns. :)

This discussion has been closed.