Secure note sync issue

Merckx

Hi guys!
I mainly use 1Password (6.2) on my iMac and sync with my iPad and iPhone (6.31). I sync via iCloud and all my Logins sync right away. I am now loading a few Secure notes onto my 1Password on the iMac. It doesn't appear they are syncing as they are not displayed on either of my iOS devices. I do see a Secure Note icon but it doesn't appear anything is there. The documents are only Pages files. Sorry if this was addressed but I couldn't find it. Thanks for any help!

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1Password Version: 6.2
Extension Version: 4.5.5
OS Version: 10.11.4
Sync Type: iCloud
Referrer: forum-search:can't see secure notes on other devices

Ben

Hi @Merckx,

Thanks for taking the time to write in. Could you please verify that 1Password on each of the devices is indeed set up to sync using iCloud?

Sync | 1Password for Mac

Sync | 1Password for iOS

Please let me know.

Ben

Merckx

Hey Ben, and thanks for getting back. Yes they are both set to sync to iCloud. All my passwords and logins sync fine. To be a little more specific, I do see the various notes I make next to a website within a Login. I just cannot see any of the attachments that I dragged and dropped within the "Secure Notes" category. Looking through my iOS devices do I have to subscribe to the Pro Features to view them possibly?

AGAlumB

@Merckx: Ah, yes. That's exactly it. Viewing attachments is part of the Pro Features, which requires an in-app purchase. I'm sorry for the confusion! Please let us know if you have any other questions!

Merckx

Thanks brenty.

Ben

On behalf of Brenty you are most welcome. :) If there is anything else we can do, please don't hesitate to contact us.

Ben