I lost my backup. Help?

someusername
someusername
Community Member
in iOS

I tried to sync my data from my iPhone to my computer. I have previously deleted everything on 1Password for PC. That resulted in my data being deleted on 1Password for iPhone. I tried to sync from iCloud but nothing was restored.

1Password Version: 6.0
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: iCloud/WiFi
Referrer: forum-search:backup deleted

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited April 2016

    @someusername: If you were syncing 1Password data between your PC and iPhone, you couldn't have been using iCloud. Perhaps you used Wi-Fi Sync for that previously.

    (Un)fortunately AgileBits has neither your 1Password data nor the Master Password used to secure it, so this isn't something we can 'recover' for you to help directly. However, 1Password for Windows does automatic backups of your vault, so you may be able to restore from one of those. otherwise you'll need to sync from another device, or simply start over. Where else do you have your 1Password data currently? Please let me know what you find. I look forward to hearing back from you!

  • someusername
    someusername
    Community Member

    I always sync to iCloud but decided to sync to my computer over WiFi this time only. I managed to restore a decent amount of my data from the most recent automatic backup. Thanks for your help.

  • AGAlumB
    AGAlumB
    1Password Alumni

    I'm glad to hear you were able to restore. You can also save backups of your 1Password for iOS data as well. You can never have too many. Cheers!

This discussion has been closed.